About
Established in 2007
Welcome to Blue Chilli Technology! We are a family-run computer repair and IT support business based in Thetford, East Anglia. With over 20 years of experience in the IT industry, we are dedicated to providing comprehensive services to meet all your computing needs.
At Blue Chilli Technology, we understand that dealing with technical issues can be frustrating and confusing. That’s why we offer jargon-free support and get the job done without any technical talk. We believe in making the process as simple and stress-free as possible for our customers.
In addition to computer repair and IT support, we also offer mobile phone repairs. Our one hour turn around for screen repairs ensures that you won’t be without your phone for long. We stock Apple iPhone screens as well as those for Samsung, Sony, Huawei and other major brands of mobile phone and tablets. We can also replace charging ports, batteries, and other internal parts.
For computers and laptops, we offer a convenient collect and return service, or we can fix it while you wait in the comfort of your own home. We also provide loan laptops for your convenience. Our services cover East Anglia, so you can count on us for all your computer repair and IT support needs.
At Blue Chilli Technology, we are committed to providing the highest quality of service and customer satisfaction. We take pride in our work and strive to exceed your expectations every time. Thank you for choosing us as your go-to computer repair and IT support business.
Mission
Our mission is to provide fair and honest service to our customers. We strive to build trust and long-term relationships by delivering high-quality and reliable computer repair services. We are committed to being transparent and upfront about our services and pricing, and to always putting the needs of our customers first. We are dedicated to staying up to date with the latest technology and techniques, to ensure that we can always provide the best possible service. Our goal is to be the go-to choice for anyone in need of computer repair services, and to establish ourselves as a respected and trusted business in the community
Vision
Our vision is to be the premier provider of computer and mobile phone repair services, known for our expertise, reliability, and exceptional customer service. We strive to empower our customers by providing efficient and cost-effective solutions that meet their unique needs. We aspire to be the go-to destination for anyone in need of computer and mobile phone repair services, and to be recognized as the industry's benchmark for quality and innovation. We are dedicated to fostering an environment of continuous learning and growth for our team, to ensure that we continue to provide the highest level of service to our customers. We will stay on top of the latest technology and trends to offer the best repair services and support to our customers.
Values
- Customer focused
- Jargon free support
- Expert knowledge